2 year warranty on every VIRED device
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Frequently Asked Questions

Quick answers about VIRED devices, the warranty and support.

What is red light therapy?

It is a wellness routine that uses specific wavelengths of red and near infrared light from LEDs. VIRED devices use 630 nm and 660 nm red, 850 nm near infrared, and 415 nm blue on the face mask.

How often should I use my device?

Follow the guide that comes with your device. Most people use it a few times a week as part of an evening routine.

What does the 2 year warranty cover?

Defects in the lights and all manufacturer parts for 2 years from purchase. See the Warranty page for details and how to make a claim.

Can I try a VIRED device before I buy?

Yes. Visit our booth at a trade show to try the mat, belt, handheld device and face mask in person.

Are these medical devices?

VIRED products are wellness devices. They are not intended to diagnose, treat, cure or prevent any disease. Talk to your doctor if you have a health condition, are pregnant, or take light sensitizing medication.

How do I reach support?

Email support@viredusa.com. Our team usually replies within one business day.